"Based On The Specified Commercial Transactions Law"

Savinco (Pvt) Ltd

〒306-0034 茨城県古河市市長谷町1−2


Misaki Katsuri

Shipping costs

 Exchange and returns policy:

l   Items that are defective (damaged packaging, spoilt products, expired goods) or mistaken can be returned to us within 7days after it had been delivered to you.

l   Items that are wished to be returned though there are no defects will also be accepted only if they are unopened (within 7days post-delivery)

l   Items that are defective or mistaken can be requested to be exchanged and refunded and shipping fees will be not charged. But if the product is undefective then shipping fees will be charged for it to be returned.

l   Refund Procedures:

If your payment was made with Credit Card the refund will be processed to the credit card. A 3.6% processing fee will be applied if the refund is requested by the customer. If a refund is issued by us for missing products, product refunds there will be no processing charge. Card Refund can take anywhere from 5~10 business days to show up on a customer’s bank account

l   Please contact our customer support team for assistance regarding the product returning process . Phone no: 08020617015

Delivery details:

Your order will be processed as soon as the payment is made. The processing will take around  business days.

The items will reach you within 1-2days after you place the order.

Payment details:

l   The following methods of payments are accepted by us:

1.         Cash-on-delivery

2.         Credit card paymentStripe 

l   Payment should be made immediately after the order is confirmed only then will your order be accepted and started to be processed. Credit card payments will be processed immediately.


l    The prices of all products are mentioned below each product this is inclusive of all taxes.(8% tax is added to each product).

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